Developing and Enhancing Teamwork in Organizations

Foreword xiii
 
The Editors xv
 
The Contributors xvii
 
Part 1: Why Teamwork Matters in Organizations 1
 
1 Teamwork in Financial Institutions--Does It Really Matter? 3
Michael J. Castellana, CEO, SEFCU
 
2 Do Teams' Leaders Really Matter? 6
COL Casey Haskins, U.S. Military Academy, West Point
 
3 Teamwork Matters 11
Peter J. Pronovost, Johns Hopkins University
 
4 Making a Difference with Health Care Teams 13
Victor V. Buzachero, Scripps Health
 
5 Developing Leaders on Any Team 17
George O'Leary, Head Football Coach, University of Central Florida
 
6 Teamwork and Spaceflight--An Evolving Relationship 22
Daniel W. Tani, Astronaut, NASA
 
Part 2: Th e Organization and Its Influence 25
 
1 Silent Killers of Team Performance: How Honest, Collective, and Public Conversations Can Overcome Them 27
Michael Beer, Harvard Business School and TruePoint
 
2 How Organizational Process Maturity Improved Software Team Performance 48
Bill Curtis, CAST Software
 
3 Leading a Team to a Major Technological Development 85
Kazem Rassouli, University of Toronto, Rotman School of Management
 
Part 3: The Team Leaders 119
 
4 Building Great Leadership Teams for Complex Problems 121
Ruth Wageman, Harvard University
 
5 Developing High-Impact Teams to Lead Strategic Change 154
Kate Beatty and Roland B. Smith, Center for Creative Leadership
 
6 Leading Executive Teams: The Good, the Bad, and the Ugly 182
Susan R. Meisinger, Society for Human Resource Management
 
7 Leading from the Helm: Lessons from America's Cup Sailing Teams 208
Mark A. Clark, American University
 
Part 4: The Organizational Context 237
 
8 Virtual Teams: The How To's of Making "Being Virtually There" Successful 239
Debra J. Cohen and Alexander Alonso, Society for Human Resource Management
 
9 Trust and Conflict at a Distance: How Can I Improve Relational

Eduardo Salas, PhD, is trustee chair and Pegasus professor of psychology at the University of Central Florida where he also holds an appointment as program director for the Human Systems Integration Research Department at the Institute for Simulation and Training.
 
Scott I. Tannenbaum, PhD, is president and cofounder of the Group for Organizational Effectiveness. He has provided advice, tools, and training to many organizations, including Fortune 100 companies and numerous government and military organizations.
 
Debra Cohen, Ph.D., SPHR, is the senior vice president of Knowledge Development for the Society for Human Resource Management and is responsible for the Society's Knowledge Development Division.
 
Gary Latham, PhD, is the Secretary of State Professor of Organizational Effectiveness in the Rotman School of Management at the University of Toronto. Gary is a past president of the Society for Industrial and Organizational Psychology (SIOP).
 
A division of the American Psychological Association and established in 1945, the Society for Industrial and Organizational Psychology (SIOP) is the premier association for professionals charged with enhancing human well-being and performance in organizational and work settings. SIOP has more than 7,000 members.