Perspectives on Business Modelling

1. Perspectives on Business Modelling: Understanding and Changing Organisations.- I: Development on Different Levels.- 2. Process Ownership in a Rapid Growth Situation: The Ericsson Radio Case.- 3. A Monopoly Facing Competition: Sweden Post's Exploration of Processes and Descriptions.- 4. Process Management in Public Administration: The Social Insurance Office Case.- 5. Business Modelling in a Historical Perspective: Experiences from Statistics Sweden.- 6. Business Process Development and Information Technology in Small and Medium-sized Companies.- II: Exploration of Different Points of View.- 7. Facilitating Understanding and Change: The Role of Business Models in Development Work.- 8. Lessons Learned from Applying Business Modelling: Exploring Opportunities and Avoiding Pitfalls.- 9. Business Process Models Revised: Challenging the Physical Metaphor.- 10. Principal-Agent and Transaction Cost Theories in Business Modelling.- 11. Business and Systems Development: Opportunities for an Integrated Way-of-Working.- III: Description of Different Aspects.- 12. The Business Developer's Toolbox: Chains and Alliances between Established Methods.- 13. Improving the Quality of Requirements Specifications by Enterprise Modelling.- 14. On Why to Model What and How: Concepts and Architecture for Change.- 15. Business Modeller's Checklist: "Dos" and "Don'ts" in Hands-on Practice.- Business Modelling Research Consortium.- About the Authors.