Role of Explainable Artificial Intelligence in E-Commerce

1. Introduction to XAI in E-Commerce.- 2. Explainable Artificial Intelligence (XAI) for Managing Customer Needs in E-Commerce: a Systematic Review.- 3. Decoding the Recommender System: A Comprehensive Guide to Explainable AI in E-commerce.- 4. The AI Revolution in E-Commerce: Personalization and Predictive Analytics.- 5. Impact of Artificial Intelligence on Purchase Intention: A bibliometric analysis.- 6. Chatbot-XAI - The New Age Artificial Intelligence Communication tool for E-Commerce.- 7. Demystifying Applications of Explainable Artificial Intelligence (XAI) in e-Commerce.- 8. From Algorithms to Ethics: XAI's Impact on E-Commerce.

Dr. Loveleen Gaur is currently working as a Professor of Artificial Intelligence and Data Analytics at Amity International Business School, Amity University, India. She is also an adjunct professor with Taylor University, Malaysia & University of South Pacific, Fiji. she demonstrates noteworthy expertise in Artificial Intelligence, as well as the scientific knowledge and technical skills in developing state-of-the-art AI solutions for business and healthcare challenges to improve the commercial efficiency and clinical efficacy of AI-driven technology. She is a senior IEEE member and Series Editor with CRC and Wiley. Prof. Gaur has significantly contributed to enhancing scientific understanding by participating in over three hundred scientific conferences, symposia, and seminars, chairing technical sessions and by delivering plenary and invited talks. Prof Gaur is a global keynote speaker for several IEEE international conferences, external examiner/evaluator for PhD, Guest editor of several reputed journals, the editorial board of several research journals, and an active member of respected conferences around the globe.

Dr. Ajith Abraham is the Officiating Vice Chancellor at Bennett University, India. Prior to this, he was the Dean of Faculty of Computing andMathematical Sciences at FLAME University and the Director of Machine Intelligence Research Labs (MIR Labs), a Not-for-Profit Scientific Network forInnovation and Research Excellence connecting Industry and Academia. As an Investigator / Co-Investigator, he has won research grants worth over 100+ Million US$. During the last five years, he has held two University Professorial appointments: Professor of Artificial Intelligence in Innopolis University, Russia and the Yayasan TunIsmail Mohamed Ali Professorial Chair in Artificial Intelligence of UCSI, Malaysia. Dr. Abraham works in a multi-disciplinary environment, and he has authored / co-authored